NEXTUIN

Terms & Policies

Legal, warranty, refund and privacy rules that apply to all Nextuin products and accounts.

Nextuin Secure Store

5. Product Legitimacy

5.1 All accounts sold on our website are obtained from legal and verified suppliers.

5.2 The validity and access to the product are guaranteed under the specified terms.

6. 2FA and Security Verification

6.1 If the product includes two-factor authentication (2FA), the required code can be requested from the delivery page.

6.2 2FA will not be disabled unless explicitly stated in the product description.

6.3 Users are responsible for using the provided code within a valid timeframe. Unused or expired codes are not grounds for a refund.

7. Email Access Policy

7.1 Upon product delivery, Buyers are granted access both to the account itself and to the email address connected to the account — not just the account.

7.2 We recommend that Buyers update the account and email credentials after delivery to secure full personal ownership of the product.

8. Warranty Period and Conditions

8.1 The standard warranty period is 14 days unless stated otherwise in the product description.

8.2 As long as the account has no playtime and any changes made to it are reversible, the Buyer is entitled to return it, in accordance with point 3.3 "Returns and Customer claims" of the Kinguin policy for external websites: https://www.kinguin.net/cms/external-websites.

8.3 Platform-based limitations (for example, Epic Games' "once every 90 days" email change rule) are outside of Nextuin's control.

9. Refund and Cancellation Policy

9.1 Refunds are only applicable under specific conditions described on this page and the product listing. Please review before purchasing.

9.2 Approved refunds can be issued in one of two ways, at the Buyer's choice: via Kinguin Balance or back to the original payment method. Refunds to the original payment method may take several business days, depending on your provider.

10. Fraud Prevention and Account Integrity

10.1 Once the account product is delivered, the Buyer is the only one able to access it.

10.2 Changing the account's credentials and security settings after purchase is expected and encouraged — it is what the Buyer should do in order to make the account fully their own.

10.3 No activity or security checks are performed on the account after the sale, unless the Buyer reports an issue with the account and a verification by our Support (or by the Buyer) is required to confirm the issue.

11. Ownership and Legal Assurance

All game keys, digital accounts, and subscription-based services offered through Nextuin are provided under legal ownership, licensing, or verified distribution channels.

No product is sourced unlawfully or in violation of third-party rights. False accusations or malicious claims against our services may lead to restriction of access and, if necessary, legal action.

12. Privacy Policy

12.1 We collect only the data required to process and deliver your order (such as email and order details).

12.2 Your data is not sold to third parties. It is used exclusively for fulfillment, security verification, and customer support.

12.3 Any updates to this policy become effective once published on this page. Please review it periodically.

13. Support and Contact

13.1 Since products are purchased via Kinguin, any issues with your order should be resolved through Kinguin Support and the Kinguin Resolution Center: https://www.kinguin.net/.

13.2 You can also reach us directly for general questions:

14. Disclaimer of Liability

14.1 We are not responsible for issues caused by game updates, platform policy changes, regional restrictions, or external services beyond our control.

14.2 We strive to ensure stable access to products, but uninterrupted availability cannot be guaranteed when third-party systems are involved.

By purchasing and activating any product via Nextuin, you confirm that you have read, understood, and agreed to all sections listed above.